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3.1 Out of Crisis: Innovations in the 1980s and Beyond

We saw in the last video the 1980s was a decade of profound shifts, many of which are still felt in today’s economy. Another shift that has occurred pertains to the very nature of the corporation: to whom should corporations be responsible? Should corporations be responsible only to their shareholders, or to employees and society as well? This question is highly controversial and, interestingly, ideas about it have fundamentally changed over time.

After watching the video and answering the questions below, move on to the next video, in which Professor Kochan interviews former executive John Reed for his view on these important and timely questions.

Video: The Purpose of the Corporation

Attentiveness Question 1

Is Xerox an example of a firm that focuses solely on maximizing shareholder value or meeting the needs of multiple stakeholders?

Explanation

As discussed in the video, Xerox tries very hard to meet the needs of multiple stakehlders, including its employees.

Exercise 1

 Maximizing shareholder value at all costs 

 Meeting needs of multiple stakeholders 

CheckShow Answer

Attentiveness Question 2

In the mid to late 1990s, the view of the purpose of the corporation changed. According to the video, what became the new view of the primary duties of the corporation?

Explanation

Many corporations became primarily interested in providing short-term benefits to their stockholders.

Exercise 2

 Duty to stockholders 

 Duty to employees 

 Duty to customers 

 All of the above 

CheckShow Answer